Christmas delivery & extended returns | EQVVS

Make sure you’re not disappointed this Christmas – here’s everything you need to know about Christmas delivery and extended returns.

At EQVVS we work hard to ensure your package reaches you as quickly as possible. But, over the busy festive period, there are cut-off times for Christmas delivery.

If you want to guarantee your order gets to you by Christmas Eve, make sure you order by the following times:

3-4 day delivery: Order by 4pm on Wednesday 19th to receive between Saturday 22nd – Monday 24th December

1-2 day delivery: Order by 4pm Friday 21st to receive between Saturday 22nd – Monday 24th December

DPD next working day delivery: Order by 4pm Friday 21st to receive on Monday 24th December

Saturday delivery: Order by 4pm Friday 21st to receive by Saturday 22nd December

Sunday delivery: Order by 4pm Friday 21st to receive by Sunday 23rd December

Orders placed after the listed times will not be received in time for Christmas and will be dispatched on Thursday 27th December. Please note that there are no collections or deliveries on Christmas Day and Boxing Day.

Christmas Returns Policy 

Shopping for loved ones at Christmas can be tricky – sometimes you’re not sure about size, fit or style. We want you to find the perfect gift this year, so we’ve introduced an extended return period to help take into account items that are bought for someone else.

All items purchased between 1st-21st December 2018 fall under our extended Christmas returns period. If your item was purchased between this time and you decide you want to return it, we must receive no later than 4th January 2019. Standard terms and conditions apply.

For extended returns information, click here.

If you have any questions or concerns, please contact our friendly customer services team by calling 01522 701577.

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