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Careers

Part Time Photography Assistant - EQVVS Lincoln

Vacancy: Part Time Photography Assistant

Employment type: Part Time

Location: Lincoln

This is an exciting opportunity for a photographer/graphic designer to join a busy online team to assist the Photography team in producing high quality imagery for the company’s e-commerce websites.

The role will involve assisting the Photographer with shoots, editing/retouching product imagery, maintaining and organising the image library, preparing product for shoots, entering product information onto the website and any other general tasks that fall into the studio remit. The ideal candidate will possess the following skills and experience:

  • Currently studying or undergraduate degree in Photography, Contemporary Lens Media, Media Production, Graphic Design or similar is desired but not essential
  • Proficient in Adobe Photoshop
  • Excellent attention to detail
  • Good communication skills
  • Ability to manage time and organise work effectively
  • Strong computer skills

 To apply, send your CV to [email protected].

Customer Service Manager - EQVVS Lincoln

Vacancy: Customer Service Manager

Employment type: Full Time

Location: Lincoln

Salary: 20,000-24,000 (dependent on experience)

At EQVVS, we understand that customer service is one of the most important tools to success, therefore we are seeking a passionate Customer Service Manager with proven people and process management experience to take this vital department to the next level.

As part of the role you will be working coherently with a multitude of departments to ensure our customer service offering is always of the highest of standards. The ideal candidate must be passionate about customer service and have a proven track record of running successful customer service departments.  

Main duties will include:

  • To manage the performance of the customer service department, carrying out performance meetings and feedback to e- commerce manager
  • Work coherently on a daily basis with the fulfilment department to ensure all actions are followed up
  • Create a seamless procedure when dealing with customer complaints and enquiries, both over the phone and through email and social media channels
  • Monitor all internal customer calls to ensure great customer service is being provided
  • To review current customer service procedure and to recommend and implement improvements that will benefit the department.
  • Monitor the efficiency of the department and manage against KPI’s
  • Liaising with third parties including couriers when investigating customer disputes and scenarios
  • Assist management team in coaching and motivating more junior members of the team
  • Any other reasonable task as instructed by Commerce Manager

Role requirements:

  •       Experience in managing a team
  •       Excellent customer service and administrative skills
  •       Ability to provide a professional customer service management
  •       Must be computer literate
  •       Previous experience working in a similar role 

Candidates applying for the position must have experience in customer service and management.

To apply email your CV to [email protected].


Senior Sales Assistant - EQVVS Lincoln

Employment type: Full Time
Location: Lincoln
Salary: up to £18,000 (£9.00 per hour)
 
Do you have experience in retail sales? Looking for a new challenge in a friendly, fast-paced, fashion environment? We’re looking for a Senior Sales Assistant to join our Lincoln team.
 
As part of the role you will be working with some of the most sought after premium menswear brands including Stone Island, Armani, Hugo Boss and Barbour as well as up and coming urban brands Sik Silk, Gym King and 11 Degrees.
 
Candidates will be responsible for ensuring a premium customer experience through exceptional customer service and a thorough knowledge of products on offer.
 
Main duties will include:
  • Achieving sales targets
  • Provide excellent customer service at all times
  • Follow all store operating procedures e.g. merchandising, stock takes, replenishment etc
  • Handle till transactions in line with operating procedures
  • Assist management team in coaching and motivating more junior members of the team
  • Any other reasonable task as instructed by the store management team
Candidates applying for the position must be experience in retail sales, preferably in fashion. 
 
To apply email your CV to careers@eqvvs.co.uk or call into store and ask for the manager.
 
Tel: 01522 567555.
 

Modelling Opportunities

We're looking for aspiring models to become the new face of EQVVS Men. If you are aged 18-30, self-motivated and confident in your ability to model a range of different products, EQVVS would love to hear from you.

We're looking for models that are a minimum of 5'11"/180cm tall, with a slim to medium build. You don't need to have previous professional modelling experience, but an awareness of fashion, an interest in modelling and a positive attitude is key.

To apply, please send us a clear full-length photo plus a head and shoulders shot of yourself, along with your availability to [email protected]

The successful applicants would be required to work on a flexible and ad-hoc basis, usually for a day/half day at a time, modelling multiple items of clothing to appear on the EQVVS website and EQVVS marketing materials. Our head office and photography studio is based in Lincoln, therefore being local to Lincoln would be beneficial.

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