Important Notice: Due to the current widespread Coronavirus pandemic, we will be unable to ship any orders to Italy. Normal service is in place for all other shipping destinations.
Orders placed using NEXT WORKING DAY Delivery Monday-Friday BEFORE 4PM will be despatched the same day. Orders placed after 4pm with be despatched the following day. Please ensure your order is placed before 4pm if you wish to take advantage of any of our Next Working Day delivery services.
Orders placed Friday BEFORE 4PM will be delivered the following Monday unless Saturday or Sunday delivery services are selected. Orders placed AFTER 4PM ON FRIDAY and over the weekend will be delivered the following Tuesday.
Please note: If you require your parcel for either Saturday or Sunday delivery, this needs to be placed before 4pm on Friday. Any orders placed after 4PM ON FRIDAY for Saturday or Sunday delivery will not be delivered.
See table below for regional exclusions.
Working days are classed as Monday - Friday (not inclusive of; Saturdays, Sundays or Bank Holidays)
| Delivery Service | Cost | Region | Provider |
Royal Mail 3-4 WORKING Day Delivery (not including Sundays or Bank Holidays) | £2.99 | UK Mainland + Highlands, Islands and Northern Ireland | Royal Mail |
Royal Mail 1-2 WORKING Day Delivery (not including Sundays or Bank Holidays) | £3.99 | UK Mainland + Highlands, Islands and Northern Ireland | Royal Mail |
| DPD Next WORKING Day Delivery (not including Saturdays, Sundays or Bank Holidays) | £4.99 | UK Mainland, excluding Highlands, Islands and Northern Ireland | DPD |
Next WORKING Day Before 1pm (not including Saturdays, Sundays or Bank Holidays) | £9.95 | All UK | DPD / Royal Mail |
| Saturday Delivery | £4.99 | All UK | DPD / Royal Mail |
| Saturday Before 1pm | £14.99 | All UK | DPD / Royal Mail |
| Sunday Delivery | £7.99 | UK Mainland excluding Highlands, Islands and Northern Ireland | DPD / Royal Mail |
European Delivery (not including Saturdays, Sundays or Bank Holidays) | From £9.95 | Europe + ROI | Royal Mail |
International Delivery (not including Saturdays, Sundays or Bank Holidays) | £12.99 | Worldwide | Royal Mail |
Express European Delivery (not including Sundays or Bank Holidays) | From £12.99 | Europe + ROI | DHL |
International Delivery (not including Sundays or Bank Holidays) | £12.99 - £17.99 | Worldwide | DHL |
*We aim to meet these delivery times but during busy periods such as Christmas (and including sale periods) deliveries may take a little longer. Occasionally tech updates to our systems, or events out of our control, such as extreme weather conditions, will mean that these delivery services are not available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.*
International Delivery
Any international orders within Europe & Republic of Irelands placed Monday to Friday before 4pm (UK time) will be delivered within 3-5 WORKING days and worldwide within 5-7 working days.
This service is fully tracked and insured, and a signature is required upon delivery of your item.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. Please note: we cannot undervalue orders, or mark them as a gift.
Bank Holidays
On weeks where a Bank Holiday falls on a Monday, orders placed after 4pm Friday will not be despatched until the following Tuesday. On Easter Bank Holidays, orders placed after 5pm Thursday will not be despatched until the following Tuesday.
